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Wine Club Policies & FAQs

  1. How much does it cost to join the Leverage Ambassador Club?
  2. What is the minimum commitment of shipments for my membership?
  3. What is the cost of the club shipments in each club?
  4. Is there a cancellation fee associated with canceling my wine club prior to my commitment being met?
  5. If I am a member who has met their minimum requirement for membership and I need to cancel my club what do I do?
  6. How long does my membership last?
  7. How soon will I know what is included in my club shipments?
  8. When will my card get charged for my club shipments?
  9. How soon will I receive my club shipment if it is to be shipped?
  10. What address do I use for my club shipment?
  11. What happens if my wine club shipment gets sent back to the winery?
  12. Can I customize my wine club shipment or replace some of the wines in the club shipment?
  13. Can I double my club shipment or add on any wines I want in addition to my club shipment?

How much does it cost to join the Leverage Ambassador Club?

There is no fee to join the wine club.

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What is the minimum commitment of shipments for my membership?

Your minimum membership commitment is 2 shipments per year of preselected 6 bottles of wine in Spring (April) & Fall (November) upon sign up.

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What is the cost of the club shipments in each club?

For current pricing on our wine club shipments, please see the Clubs section of this website. Cost of club shipments may be subjected to change. Members will be notified if there are any changes in cost of club shipments.

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Is there a cancellation fee associated with canceling my wine club prior to my commitment being met?

Yes, we charge 50% of what your shipping cost would have been.

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If I am a member who has met their minimum requirement for membership and I need to cancel my club what do I do?

After the minimum is met members may choose to postpone a shipment or cancel at any time up to one month before shipment with no extra charge. Please contact us via the website, email, or phone.

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How long does my membership last?

Wine club shipments auto-renew with member's information on file without notice of cancellation.

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How soon will I know what is included in my club shipments?

The club email for Spring will be sent in early March and the club email for Fall will be sent in early September.

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When will my card get charged for my club shipments?

We charge twice per year for club shipments. Generally, we will charge within the first week of the shipment months in April and October. We email you an invoice of this charge for your records.

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How soon will I receive my club shipment if it is to be shipped?

Wine club shipments may take a few weeks to ship during high-volume club months. We appreciate your patience during this busy time. We email you a tracking number to the email on file to track your package. Note: club shipments are not an immediate turnaround and are subject to hold due to any weather or inventory constraints per the winery’s decision.

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What address do I use for my club shipment?

We highly encourage business addresses or UPS pick-up locations as the best shipping address. We can still ship to home addresses, but someone over the age of 21 must be present to sign for the wine club shipment.

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What happens if my wine club shipment gets sent back to the winery?

Carrier will make 3 delivery attempts, but if not signed for the wine club shipment will be sent back to the winery and members will be charged a reshipping fee of $15.

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Can I customize my wine club shipment or replace some of the wines in the club shipment?

No, we are unable to accommodate customizable club shipments. All club shipments are standardized with our preselection. This allows us to send you the best wines we offer at the most valued cost for you. We encourage members to add to their club shipments if they are interested in wines outside of the shipment.

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Can I double my club shipment or add on any wines I want in addition to my club shipment?

Yes! You may double your fun by duplicating your club shipment. Just create an additional order before club shipment time and we'll do our best to add the additional wines.  Club members always get the highest priority to be allocated additional wine.

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